Will the ChiliPad work with a Tempur-pedic or other memory foam mattress?
Yes, the ChiliPad covering was designed to stretch at the same rate as the most common mattress. Heat activated visco-elastic foam will still provide the supportive benefit, but without the heat buildup.
Is the ChiliPad SafetyTested?
The ChiliPad is ETL listed, which is an equivalent of UL testing
What is the weight limit?
The ChiliPad will operate effectively with a weight range up to 500 lbs per zone. With higher weight ranges the control unit may not reach the maximum temperature range from 46F to 118F, but will still provide significant cooling and heating benefits.
What are the dimensions of ChiliPads?
Here are the dimensons:
| |
inches |
meters |
| Twin |
38 x 75 |
0.97 x 1.91 |
| Twin XL |
38 x 80 |
0.97 x 2.03 |
| Full |
53 x 75 |
1.35 x 1.91 |
| Single Queen |
60 x 80 |
1.52 x 2.03 |
| Dual Queen |
60 x 80 |
1.52 x 2.03 |
| King |
76 x 80 |
1.93 x 2.03 |
| California King |
72 x 84 |
1.83 x 2.13 |
What is the actual temperature range?
?The ChiliPad will cool down to 46°F and heat to 118°F.
How durable is the ChiliPad?
The mattress pad is made from 150 thread count poly cotton material with
polyester fill and medical grade silicone tubing. The silicone tubing that
circulates the water was chosen because of its strength properties. It will can
not be punctured by animal claws, or under normal human use.
Can it be used in a boat, camper or semi truck?
The ChiliPad is a great solution to heat/ cool your mattress in a boat, camper
or semi.
What type of water should be used?
Standard potable water can be used. If you are in an area with hard water or
higher levels of sediment we suggest using distilled water.
How do you clean the water or avoid sediment buildup?
A tablespoon of vinegar can be added each time the water is refilled, or a
waterbed water conditioner can be used. We recommend Blue Magic, but all
major brands will work.
What is the pad made of?
The pad is Poly/Cotton fabric with a Polyester filling. The circulation tubes
are medical grade silicon.
How do you clean the pad?
The ChiliPad is machine washable using a front load machine. Dry on a low
heat setting.
Will you ship internationally?
We will gladly ship internationally
What are the power details?
The ChiliPad uses up to 150 watts per control at peak and about 80 watts
under normal use and works with common North American 110V power
systems.
Should I still use a mattress protector?
We still recommend a mattress protector be placed between the mattress and
the ChiliPad to protect the mattress warranty. In rare cases (temperature
differences of greater than 30F) the ChiliPad can experience some
condensation buildup near the circulation tubes.
Will the ChiliPad automatically maintain the set temperature?
Yes, when the power is turned on, the ChiliPad will return to the last set
temperature.
Does it help with hot flashes?
Yes, this product is Doctor recommended to reduce the symptoms of a hot
flash in both severity and duration.
Why do I need it for my whole body, when just my head/ hair
sweats?
Although many consumers feel the temperature problem at night has to do
with their head / hair getting too hot, the temperature build up is actually all over
the body, and just vented at head area. When the whole body temperature is
properly regulated all excess sweating will cease.
Will the pad change the feel of my mattress?
No, we have chosen materials to match the stretch rate of the sheets and
mattress ticking used on the most popular mattresses in the country.
Will I be able to feel the tubes in the mattress?
It is possible to feel the circulation tubes with your fingers is you search for
them, but they cannot be felt when laying on the mattress. The silicone tubing
is soft enough that it allows for a comfortable sleeping surface while still
allowing water to pass through the tubes.
How much noise does it make?
The noise level is low the only audible components are a fan that is similar to
a desktop computer, and a water pump that contributes as much noise as a
small aquarium pump. The noise typically becomes part of the rooms ambient
noise within two weeks, similar to an air conditioning unit.
Are replacement parts available?
Yes, we offer replacement pad, control units, remotes and connection tubing.
